This paper offers guidance to organizations regarding the benefits of carrying out investigations and the methods by which accidents should be recorded, investigated and the findings acted upon.

The speaker will discuss the four steps to meaningful investigation;

• The gathering of information;
• The analyzing of information;
• Identifying risk control measures;
• And the action plan and its implementation.

“To have one accident is bad enough, but to have a further accident because lessons were not learnt is inexcusable” The paper also looks at the concept that the best people to make workplaces safer are the staff and managers who work in them.

The speaker will then deliver a Workshop where he will provide a tool for the participants to find out what went wrong, learn lessons and take action to reduce, or hopefully prevent, accidents in the future.